The system was to enable the staff to record basic metrics, fill in kitchen balances and receive instructions for work. The system should have ready-made pub quizzes, music group performance schedules and event schedules. For the bar and kitchen, information with recipes and serving dishes should be posted in the system. Every evening waiters should upload a payment report for each payment terminal and a cash report. Bartenders send out drink balances. Each waiter can also send questions to the receptionist.

The system keeps track of all daily tasks, including cleaning, opening and closing the pub. For this purpose, we have integrated all interactions with Google Drive and Google spreadsheets so that the owner can receive and monitor reports in an accessible and familiar form.

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Zapier

For system flexibility, we integrated all forms with the Zapier service, which allows us to combine the interaction of forms in the system, spreadsheets, google drive and mailing lists quickly and without investing in solution development. Zapier allowed us to set up a multi-stage notification system for pub managers in no time at all.